Last updated: 1 September 2026
Smyth Pest Control respects your privacy and is committed to protecting your personal information. This privacy policy explains how we collect, use and protect your information when you contact us, use our website or use our pest control services.
Information We Collect
When you contact or book with Smyth Pest Control, we may collect information such as your name, address, telephone number, email address, property or business details, details relating to the pest problem you have reported, appointment information and records relating to services we have provided.
If you contact us through our website, we may also receive the information you provide through our contact or enquiry forms.
Our website may collect limited technical information through cookies or similar technologies, depending on the features and services used on the website.
How We Use Your Information
We may use your personal information to:
- Respond to enquiries and provide quotations.
- Arrange and manage pest control appointments.
- Carry out pest control treatments and ongoing pest management services.
- Produce treatment reports and service records.
- Contact you regarding appointments or work we have carried out.
- Process payments and maintain appropriate accounting and business records.
- Meet our legal, regulatory, insurance and professional obligations.
- Improve our services and customer experience.
We will only use personal information where we have a lawful basis for doing so under applicable UK data protection law.
Sharing Your Information
Smyth Pest Control does not sell your personal information.
We may share information with trusted service providers where necessary to operate our business, such as website, payment, accounting or IT service providers.
We may also disclose information where required by law or where necessary to establish, exercise or defend legal claims.
How We Protect Your Information
We take reasonable steps to keep personal information secure and protect it against unauthorised access, loss, misuse or disclosure.
Personal information is retained only for as long as reasonably necessary for the purpose for which it was collected and to meet applicable legal, accounting, insurance and regulatory requirements.
Cookies
Our website may use cookies to help the website function correctly, understand how visitors use the site and improve the website.
Where required, you will be given the opportunity to manage your cookie preferences.
Your Data Protection Rights
Under UK data protection law, you may have rights relating to your personal information, including the right to request access to the information we hold about you, request correction of inaccurate information, request deletion in certain circumstances, restrict or object to certain processing, and request transfer of your information where applicable.
You also have the right to complain to the Information Commissioner’s Office (ICO) if you have concerns about how your personal information has been handled.
Third-Party Websites
Our website may contain links to other websites. Smyth Pest Control is not responsible for the privacy practices or content of third-party websites.
Changes to This Policy
We may update this privacy policy from time to time to reflect changes to our website, services or legal requirements. The latest version will be published on this page.
Contact Us
If you have any questions about this privacy policy or how Smyth Pest Control handles your personal information, please contact:
Smyth Pest Control
Warren Smyth
Email: warren@smythpestcontrol.co.uk
Website: Smyth Pest Control
